Suzanne Arrigo Privacy Policy

This following document sets forth the Privacy Policy for Suzanne Arrigo, Suzanne Arrigo is committed to providing you with the best possible customer service experience. Suzanne Arrigo is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to Suzanne Arrigo customer support features such as online analysis you are required to submit personally identifiable information. This may include but not limited to your email address or contact number,

Personal data means any information capable of identifying an individual. It does not include anonymised data

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

Marketing Communication

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). Suzanne Arrigo will not sell, rent, trade or distribute your personal data to any third party for their own marketing purposes unless your express consent is given.

You can ask us to stop sending you marketing messages at any time by emailing Suzanne Arrigo at sutuballet@gmail.com.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

In relation to our direct marketing communications sent by email [text, or fax], set out below are some examples of our marketing communication which you may receive from Suanne Arrigo

  • Newsletter

  • Details of products and services

  • Offers from carefully selected third parties (Only when expressed consent is provided)

  • Free resources that we make available from time to time

  • Free educational videos

  • Our blog posts about

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to;

  • Service providers who provide IT and system administration services. 

  • Professional advisers including lawyers, bankers, auditors and insurers

  • Government bodies that may require us to report processing activities.

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions

Those companies will be permitted to obtain only the personal information they need to deliver the service. Suzanne Arrigo takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Data Retention

When accessing our online analysis system we will retain your personal information including video footage provide by you for analysis, until such time as the analysis is concluded at which time our video analysis will be sent back to the requestor. Once completed the original video will be deleted, we will only retain any personal information for the purposes of satisfying any legal, accounting, or reporting requirements.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Changes to this Privacy Policy

Suzanne Arrigo reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Suzanne Arrigo reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Third Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Contacting us

Suzanne Arrigo welcomes your comments regarding this Privacy Policy and will update this Privacy Policy from time to time. Any substantial changes that affect your rights will be provided to you directly as far as is reasonably practicable. If you have any questions about this Privacy Policy and would like further information, please contact us by the following means during business hours Monday to Friday.

Suzanne Arrigo’s intent is to maintain the privacy of anyone who views, accesses the site or requests a video analysis, the above policy is indicative of this commitment however after reading the privacy policy if you have objections to the Privacy Policy, you should not access or use the Site.

E-mail: sutuballet@gmail.com